Refund policy

 

Due to the unique nature of our merchandise, we cannot accept returns or exchanges or offer refunds on purchases once completed.

All sales are final. No returns/refunds/exchanges.

Please review your order carefully before completing your purchase.

If your order arrives damaged during shipping or we made an error in fulfillment, please contact us at onlineshop@ukrainianmuseum.org within [7] days of delivery with photos of the issue so we can assist you. 

Last updated: October 5, 2026